Apple will repair for free any iPhones, Macs, iPads, and iPods damaged as a result of the devastating floods and mudflows that occurred in southwestern Japan earlier this month, the company announced in a support article, as spotted by 9to5Mac.
Any resident who has a device that needs repair is instructed to call Apple Support directly at 0120-27753-5, and not to submit a request online. Proof of ownership may be required and Apple is offering the free repairs through the end of September 2018. The complimentary repairs are not being extended to accessories and Beats items.
Apple cautions that some areas affected by the floods might have temporarily suspended courier pickup and delivery, leading to longer wait times for those who need repairs. You can read the entire statement on Apple’s Japanese blog.